Frequently Asked Questions
1. Q: Are you a trading company or a manufacturer?
A: We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
2. Q: What are the payment terms for new customers?
A: We can process orders through online assurance platforms, allowing payment via Master Card, Visa, etc. Customers can also pay via PayPal or TT.
3. Q: Can you customize a motor if I can't find a suitable one on the website?
A: Yes, we can customize a suitable motor according to our customer's specific technical requirements.
4. Q: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, and other relevant certificates. We can apply for additional certifications if required.
5. Q: How do you handle Quality Control?
A: We have professional inspection staff on every production line process. Our quality testing facility includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers to ensure complete product integrity.
6. Q: What support do you offer for technical specifications?
A: We provide comprehensive technical parameters and dimensional support to ensure the transmission and motor fit your specific application perfectly.