FREQUENTLY ASKED QUESTIONS
Q
Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
Q
What are the payment terms for new customers?
New customers can utilize online assurance orders, which support payment via Master Card, Visa, and other major credit cards. We also accept PayPal and TT transfers.
Q
Can you customize a motor if I cannot find a suitable one on the website?
Yes, we offer full customization services. We can design and manufacture a suitable motor based on your specific technical requirements and dimensions.
Q
Do your motors come with official certifications?
Yes, our products are compliant with CE, FCC, and ISO standards. If your project requires additional specific certifications, we can apply for them to meet your needs.
Q
How do you ensure product quality control?
We maintain strict quality control with professional inspectors on every production line. Our testing facility includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers to ensure every motor meets our high standards.
Q
What is the typical lead time for customized orders?
Lead times vary depending on the complexity of the customization and order volume. Please contact our technical team for a detailed timeline based on your specific motor parameters.
Spiro Gear
