Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What are the payment terms for new customers?
We support various payment methods including Online Assurance Orders (Master Card, Visa, etc.), PayPal, and TT for our customers' convenience.
3. Can you provide a customized motor if I can't find one on the website?
Yes, we specialize in customization. We can develop and produce a suitable motor according to your specific technical requirements.
4. Do your motors have quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can also apply for additional certifications if required.
5. How do you manage Quality Control?
We have professional inspection staff on every production line. Finished products undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Is technical support available for integration?
Yes, our engineering team provides full technical support to ensure the transmission dimensions and motor parameters perfectly match your application.