Frequently Asked Questions
⚙️ Are you a trading company or manufacturer?
We are a professional factory. We specialize in micro DC motors and DC gear motors with over 14 years of industry experience.
💳 What is the payment term for new customers?
We offer secure online payment options including Master Card and Visa. Customers can also choose to pay via PayPal or TT (Telegraphic Transfer) for their convenience.
🛠️ Can you customize a motor for my specific needs?
Yes, absolutely. We can customize the motor parameters and transmission dimensions according to your specific requirements if you cannot find a suitable model on our website.
📜 Do your motors have official certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. If your project requires additional specific certificates, we can apply for them as needed.
🔍 How do you ensure product quality?
We maintain strict quality control with professional inspectors on every production line. Our testing facility includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testing equipment to ensure every motor meets our standards.
📦 What is the typical lead time for orders?
Lead times depend on the order quantity and whether customization is required. Standard orders are typically processed efficiently, while custom specifications are scheduled to ensure precise engineering and quality assurance.
Spiro Gear
