💬 FAQ
1
Are you a trading company or manufacturer?
We are a professional factory. We have specialized in micro DC motors and DC gear motors for more than 14 years, ensuring high-quality production and technical expertise.
2
What are the payment terms for new customers?
We offer flexible payment options including Online Assurance Orders, which allow payment via Master Card, Visa, etc. We also accept PayPal and TT (Telegraphic Transfer).
3
Can you customize a motor if I cannot find a suitable one on your website?
Yes, we provide full customization services. We can design and manufacture a suitable motor based on your specific technical requirements and dimensions.
4
Do your motors come with official certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. If you require specific certifications for your market, we can apply for them accordingly.
5
How do you ensure product quality control?
We maintain professional inspection staff on every production line. Finished products undergo rigorous testing using advanced machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6
What is the typical lead time for customized orders?
Lead times vary depending on the complexity of the customization. Generally, we provide a detailed timeline during the quotation phase to ensure alignment with your project schedule.
Spiro Gear
