❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional experience.
2. What are the payment terms for new customers?
We offer flexible payment options including Online Assurance Orders (MasterCard, Visa), PayPal, and TT (Telegraphic Transfer).
3. Can you customize a motor if I can't find a suitable one on your list?
Yes, we provide full customization services to modify motor parameters and transmission dimensions according to your specific requirements.
4. What certifications do your motors have?
Our products are certified with CE, FCC, and ISO standards. We can also apply for other specific certificates if required by your market.
5. How do you handle quality control?
We have professional inspectors on every production line. Finished products undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Do you support small volume prototype orders?
Yes, as a specialized manufacturer, we support our clients with customization and sampling needs to ensure the motor fits your application perfectly.