Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for more than 14 years.
What are the payment terms for new customers?
We offer multiple payment options including Online Assurance Orders (supporting MasterCard, Visa, etc.), PayPal, and T/T transfers to ensure a secure transaction process.
Can you customize a motor if I cannot find a suitable one on the website?
Yes, we provide full customization services. We can design and manufacture a suitable motor based on your specific technical requirements and parameters.
Do you hold professional certifications for your products?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can also apply for additional certifications if required by your specific market.
How do you manage quality control for your production?
We employ professional inspection staff at every production stage. Finished products undergo rigorous testing using advanced machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
What is the typical lead time for customized orders?
Lead times depend on the complexity of the customization and order volume. Please contact our technical team with your specifications for a precise project timeline.