Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What payment methods do you accept for new customers?
We support Online Assurance Orders (payable via Master Card, Visa, etc.), PayPal, and TT (Telegraphic Transfer).
3. Can you customize a motor if I cannot find a suitable model?
Yes, we provide full customization services to tailor motor parameters and dimensions to your specific requirements.
4. What certifications do your motors have?
Our products are certified with CE, FCC, ISO, and other standards. We can also apply for specific certificates upon request.
5. How do you ensure product quality?
We employ professional inspectors on every production line. Finished motors undergo rigorous testing using advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
6. What is the standard voltage and can it be changed?
The standard voltage for this model is 24V, but we can customize the electrical parameters to suit your application needs.