Frequently Asked Questions
Q1Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q2What is the payment term for a new customer?
We can draw up an Ali Assurance Order Online for our new customers, which can be paid online with MasterCard, Visa, etc. Customers can also pay via PayPal or TT.
Q3Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific requirements, including transmission dimensions and motor parameters.
Q4Do you have certificates for your motors?
Yes, we have CE, FCC, ISO, and other relevant certificates. If you have other specific certificate requirements, we can apply for them for you.
Q5How is your Quality Control process?
We have professional inspection staff on every production line process. After finishing the motor, we use comprehensive testing equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q6Is technical support available for customized projects?
Absolutely. Our engineering team specializes in tailoring motor specifications and gearbox configurations to meet your specific application needs.
Spiro Gear
